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Need Support?

Sometimes you forget how the machine actually works, or you feel that you need to freshen up your memory about the different functions the machine has.

Maybe you have misplaced your user's manual or technical documentation - or your machine might need to be looked after by a service engineer.

No matter why you need us, you can always be sure that we are there for you, ready to help. And what's best - there is probably one of us just around the corner.

For assistance please use one of the following contact methods :

Phone : 0845 388 1103 or 0161 873 0550

Email :



Web portal :

A username and password are required to access the web portal, both of which can be obtained by emailing our Service Control Centre

For details on how to use the web portal please refer to the user guide.