HSBC is marketed as ‘the world’s local bank’. It’s a reputation that has been built on meeting the needs of customers at branch level. Finding a self-service solution for cash depositing has enabled the bank to improve its service to customers through a user friendly interface and relieve counter staff of a time consuming task.
The CDS 830, selected by HSBC, is fitted with SCAN COIN’s state-of-the-art coin sensor technology and offers full PC based on-line connectivity. A colour screen guides customers through the depositing process and allows them to make their selections quickly and easily. Screen graphics can be personalised to suit individual customers. A card reader and encrypted PIN pad provide control over access to the machine.